Knowledge Management and Leadership. Chris Collison recounts a short story about how a business leader inspired a culture of curiosity within his business unit, encouraging people to actively see out knowledge and good practices from other units, overcoming a culture of “Not Invented Here”…
The business leader created a simple “Steal With Pride” award, which included [...]
IBM’s Richard Warrick continues…
Duration : 0:5:21
Chris Collison describes knowledge management, and explains the breadth of tools and techniques which underpin this management discipline.
http://www.chriscollison.com
Duration : 0:2:40
Watch David Gurteen talk about a topic that’s very close to his heart – knowledge cafés. Mr. Gurteen explains that the goal of a knowledge café is simple, to bring people together to have a conversation to better understand the topic, to better understand their own view on the subject, and the views of [...]
The first in the series of some video and music of some slide decks posted on slideshare.net providing some thought starters and emotion starters in relation to knowledge management
Duration : 0:1:27
Shorter version of the presentation made by Eduardo Longo at the European Conference on Intellectual Capital, Haarlem, The Netherlands, April 2009.
Duration : 0:4:57
SCG Knowledge Management and E-Learning Presentation
Duration : 0:7:1
Dave starts off by explaining why he’s not fond of the data-information-knowledge-wisdom approach (built on a systems thinking premise) of defining knowledge management. Dave believes that the function of knowledge management is to create a shared knowledge context; he uses an elegant metaphor (using a map versus a taxi to navigate around a new city) [...]
Businesses are under constant pressure to cut costs and deliver greater RoI – we asked Chris Collison (www.chriscollison.com) how one should approach the ‘measuring the RoI of Knowledge Management’ problem. Chris explains that it’s very hard to isolate and measure the unique value that KM tools and techniques add to any activity because there are [...]
This video introduces the basic concepts for the process knowledge management (KM) explained in the ITIL v3 volume Service Transition.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with [...]
