Powersports Management » KM

Knowledge Management and Leadership. Overcoming “Not invented Here” Syndrome

admin — Mon, 21 Jun 2010 19:30:32 +0000

Knowledge Management and Leadership. Chris Collison recounts a short story about how a business leader inspired a culture of curiosity within his business unit, encouraging people to actively see out knowledge and good practices from other units, overcoming a culture of “Not Invented Here”…

The business leader created a simple “Steal With Pride” award, which included a cuddly parrot and some real Pirate gold dubloons!

The story is written up in full in our book, “No More Consultants. We know more than we think” (Wiley Publishing, 2009), by Geoff Parcell and Chris Collison.

http://www.chriscollison.com

Duration : 0:2:22

[youtube 2r6NlU7Guro]

KM & Communities of Practice at IBM – 4

admin — Thu, 17 Jun 2010 14:40:10 +0000

IBM’s Richard Warrick continues…

Duration : 0:5:21

[youtube KT3fFIDw4y0]

Knowledge Management

admin — Sun, 13 Jun 2010 11:59:09 +0000

Chris Collison describes knowledge management, and explains the breadth of tools and techniques which underpin this management discipline.

http://www.chriscollison.com

Duration : 0:2:40

[youtube nRVx9qhzbgw]

Knowledge Cafés as a Tool for KM

admin — Thu, 27 May 2010 23:11:12 +0000

Watch David Gurteen talk about a topic that’s very close to his heart – knowledge cafés. Mr. Gurteen explains that the goal of a knowledge café is simple, to bring people together to have a conversation to better understand the topic, to better understand their own view on the subject, and the views of other people – the objective is not to make a decision or create an action plan. In Mr. Gurteen’s experience, once there’s no longer a need to make a decision, there’s no winning or losing in a knowledge café, people speak their minds and don’t feel the need to fight for their corner.

To view more insights and opinions on knowledge management, hit eClerx Services’s YouTube channel at:
http://www.youtube.com/user/eClerxServices

Duration : 0:7:15

[youtube CDLHt5SM-Kw]

KM Inspiration Part 1

admin — Sun, 02 May 2010 03:12:08 +0000

The first in the series of some video and music of some slide decks posted on slideshare.net providing some thought starters and emotion starters in relation to knowledge management

Duration : 0:1:27

[youtube PcwO47ujCs4]

The Knowledge Management role in mitigating Operational Risk

admin — Fri, 23 Apr 2010 01:34:14 +0000

Shorter version of the presentation made by Eduardo Longo at the European Conference on Intellectual Capital, Haarlem, The Netherlands, April 2009.

Duration : 0:4:57

[youtube cB1t1d-GpS0]

Knowledge Management & E-Learning

admin — Tue, 20 Apr 2010 04:35:25 +0000

SCG Knowledge Management and E-Learning Presentation

Duration : 0:7:1

[youtube 9OyTJR4aasw]

Knowledge Management Explained

admin — Wed, 14 Apr 2010 04:08:19 +0000

Dave starts off by explaining why he’s not fond of the data-information-knowledge-wisdom approach (built on a systems thinking premise) of defining knowledge management. Dave believes that the function of knowledge management is to create a shared knowledge context; he uses an elegant metaphor (using a map versus a taxi to navigate around a new city) to explain the difference between data, information and knowledge.

Duration : 0:4:53

[youtube WQRhWRLetMQ]

Measuring the RoI of Knowledge Management

admin — Mon, 05 Apr 2010 10:18:12 +0000

Businesses are under constant pressure to cut costs and deliver greater RoI – we asked Chris Collison (www.chriscollison.com) how one should approach the ‘measuring the RoI of Knowledge Management’ problem. Chris explains that it’s very hard to isolate and measure the unique value that KM tools and techniques add to any activity because there are always other inextricably tied variables, and in many ways, the cost of trying to separate out the value may be more than the benefit. According to Chris there’s nothing more powerful than having credible business people tell stories of KM things that have worked for them. Alternatively, Chris thinks that you can look at the cost of not doing something, you can look at the cost of wheel re-invention, or you can even look at the reputational cost of not appearing to be a smart organization; however, he reiterates that at the end almost nobody can argue with a business person telling his / her KM success story.

Duration : 0:2:37

[youtube eQeaS8I8dJo]

CSU: ITIL v3 Knowledge Management Basic Concepts

admin — Fri, 02 Apr 2010 13:13:12 +0000

This video introduces the basic concepts for the process knowledge management (KM) explained in the ITIL v3 volume Service Transition.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Duration : 0:6:44

[youtube AN4JtHJS-g8]