Atos Consulting: Online Customer Management
Saturday, June 26th, 2010
This video shows the six trends for online customer management and the way Atos Consulting can help organizations to convert those trends and implement this in organizations. For more information check: http://www.nl.atosconsulting.com/nl-nl/services/solutions/customer_management_leadership/
Credits for the music are for the band: Characters, for more information check:
Charactersband.hyves.nl
www.sellaband.com/characters
Duration : 0:5:7
http://www.globalchange.com Why corporations are outsourcing real estate management: from reception to maintenance, IT infrastructure, cleaning, relocation, office search, energy efficiency and so on. Equity release, lease back, logistics planning – factories, refineries etc. Video comment on real estate trends by conference speaker Dr Patrick Dixon, futurist, keynote
Learn about business management from seasones, industry experts, citing real world examples. Visit www.businessintheeyeofthestorm.com for more information and other informative videos.
http://www.globalchange.com Speed of change. Change management. Leadership styles and decisions. Web marketing. Online sales. Impatient consumers and consumer choices. Rapid innovation. Business profit. Agility in teams. Contingencies. Managing uncertainty and risk management. Conference keynote speaker and Futurist Dr Patrick Dixon.
Keynote speaker – Futurist – at conference / corporate event. Global leadership event for MTN by Dr Patrick Dixon. Keynote lecture given to multinational audience of several hundred in South Africa. Keynote presentation covered marketing, management, motivation, industry, leadership, new technology, mobile phones, broadband, convergence, divergence,web phones, future of broadband, sms, video phones and other devices. Keynote conference slides also available on consumer trends, customer relationship management, client support. Business communications and virtual teams and virtual organisations. Leadership training and executive education. Patrick Dixon is a keynote speaker on issues such as globalisation, culture clashes, poltical change, global warming, carbon trading, demogaphics, urbanisation, bottom of pyramid, health, ageing and AIDS. Watch other Conference keynote lectures by Patrick Dixon. Banks will become phone companies and telecom companies will become banks. Keynote also covered mobile payment systems, micropayments, mobile phone credit card transactions and loans. Economic impact of remittances from foreign workers using SMS credit to avoid foreign exchange transaction costs. How biometrics fingerprint technology will allow large mobile phone payments. Commissions and interest charges on loans. Impact of revenues from American Express, Visa, Delta, Access, Mastercard moving to mobile phone transactions. Threat to retail banks from mobile phone payment systems using SMS, RFID and other technologies including biometrics. All innovation is divergent – doing things different and better. But most companies focus on convergence on price, quality, features.